NOTE: we only ship out orders during our regular business hours. Find our hours here.
Five-Dollar or Ten-Dollar Flat Rate
There is a $5.00 flat rate shipping option for those within Regina city limits. Or $10.00 for Regina Outskirts.
The Outskirts are limited to White City, Emerald Park, Pilot Butte, & Grand Coulee ONLY. Other cites/municipalities/etc. will have to choose a Canada Post option for shipping. (See below.)
Items are shipped in plain packaging, with only basic information for you driver to deliver your order correctly (name, address. and delivery instructions) on the package.
We will send you a message (text/email) after your purchase has been completed to book a delivery time window. The delivery windows will be in two-hour increments, starting at 4:00PM and running till 8:00PM Tuesday thru Saturday. All orders will be brought to you within that time window. We do not know exactly when within that window as it depends on how many orders we receive and where in the city they are located.
DELIVERY CUT OFF
Delivery cut offs are 15 min before the delivery window begins.
Orders after 5:45PM will be delivered the following day.
If you select a time window before or during when your order was completed*, that order will be delivered during that same window the following day.
(*Completed = funds have been received for the order, and a staff member has processed it.)
IE - If an order is placed at 4:30PM, the next available delivery time slot would be "6:00 PM - 8:00 PM"
IE - If an order is placed at 10:30PM, the next available delivery time slot would be "4:00 PM - 6:00 PM" the following day.
Delivery orders must be paid online thru PayPal (they accept all major credit cards) or thru e-Transfer (to [email protected]) before the items are shipped out.
Our default delivery styles will be as follows:
For Houses: we will default to leaving the package in the mailbox (or by the door if the package is too large for the mailbox) and ringing the doorbell.
Apartments/Condos: we will ring the buzzer for the suite number, once buzzed in will leave the package inside by the mailboxes.
Hotels/Motels: we will leave the package at the front desk.
Businesses: we will leave the package at the front desk/reception.
NOTE: We will not be held accountable if the package goes missing/is stolen.
Items ordered online, paid for, but not shipped or picked-up yet may be cancelled. All cancelled orders are subject to a $10.00 CAD restocking fee.
All packages are sent using plain wrapping. Our postal return address name as “IL Products” and are shipped from a PO Box. Contents are identified as generically as possible for customs purposes. (IE – lingerie would be listed as “clothing”)
All shipping prices are live, real-time quotes provided by Canada Post.
SHIPPING AND HANDLING
We aim to dispatch your order by no later than the second business day after it is received. All orders are shipped via Canada Post. A tracking number will be provided to the customer via email once the order is shipped.
Some countries may impose duty or taxes on imported goods. It is the responsibility of the purchaser to pay any such charges. To avoid any surprises, please ask your customs department for rates and limits before you place an order.
Items ordered online, paid for, but not shipped yet may be cancelled. All cancelled orders are subject to a $10.00 CAD restocking fee.