Looking for our Exchange Policy? Click here.


If your product fails to work due to a defect in workmanship or materials, some products have a warranty through the manufacturer. Please contact them for any warranty claims.

Some items need to be registered with the manufacturer before a warranty claim can be made. Please check your warranty card insert for further information.


15 Year Guarantee

Satisfyer Toys


2 Years

Kama Sutra Rhythm Toys, & Fun Factory


1 or 2 Years (depending on model)



1 Year

Hitachi Magic Wand, Topco Sales, Jimmyjane, Lelo, Zolo, Cal Exotics, & NS Novelties


90 Days - 1 year

Pipedream Products, & BMS Enterprises


90 Days

Doc Johnson


30 Days to 5 Years

Blush Novelties


30 Days

Nass Toys, Screaming O, & Sportsheets


Looking for our Exchange Policy? Click here.