Title: Sales Associate
Employment Term: Part-Time/Casual Permanent
Term Starts: May 19th, 2025
Starting Wage: $15/hour
Number of Positions Available: 1
Receiving Resumes: May 1st until May 11th
Interviewing: May 12th until May 16th
First Day of Work: May 19th
Industrial Luv Products is a Regina-based adult store specializing in adult toys and lingerie in a comfortable, classy environment.
We opened our doors in June of 2006 and have been in the heart of the Warehouse District ever since. We are a woman-operated business and a sex-positive space. We welcome folks from all walks of life and experience levels; We won't yuck your yum. We have over 50 years of combined experience in the industry.
Our store has the best selection in southern Saskatchewan of sex toys, books, games, novelties, gender expression items, lotions & potions, lubes, lingerie, and shoes/boots.
It's safe to say there's no shortage of variety in what we do. Here are some key responsibilities of the role:
Responsibilities
- Ability to learn and share your expertise on the products with the customers
- Build and maintain long-term relationships with our customers, providing an exceptional shopping experience that includes but is not limited to: greeting customers, offering assistance, directing customers to merchandise, sharing product suggestions and additional product information, and offering alternative positive opinions.
- Responds to and promptly handles customer inquiries, requests, and concerns over the phone, on the Internet, and in person.
- Maintains an awareness of product knowledge and current or upcoming products/trends.
- Contributes to a positive and inclusive work environment.
- A commitment to protecting our customers' and team members' health and safety.
- Maintain cleanliness and organization in assigned areas.
- Performing Point of Sales (POS) transactions and merchandising tasks, such as receiving shipments of products and preparing them for the sales floor.
- Ensuring the store is visually appealing through participation in product presentation, store housekeeping, and visual displays.
- Identify low stock levels and maintain inventory accuracy.
- Assist in executing seasonal changeover, maintenance, and restocking of departments.
- Engages in learning activities and listens to feedback to improve their abilities.
Qualifications
- Be at least 18 years of age.
- A highly approachable, customer-oriented individual who thrives on offering exceptional customer service.
- Confident and comfortable engaging customers to deliver an elevated experience.
- Practical written and oral communication skills [English] (e.g., probing, listening, etc.) and maintaining professional communication, even in challenging situations.
- Initiates completion of tasks or activities without necessary supervision.
- Ability to adapt and cope with challenging and changing situations.
- Able to multitask in a fast-paced environment.
- Demonstrated working knowledge of MS Office products and Google G Suite, as well as the ability to learn in-house computer programs.
- Fantastic cash-handling abilities.
- Positive attitude, punctuality, and solid work ethic.
- Ability to work a flexible schedule to meet business needs, including weekends, evenings, and call-in shifts.
- Ability to have a reliable means of transportation to and from the store.
- A class 5 license and a reliable vehicle are assets.
- High school diploma or equivalent preferred. Postsecondary is an asset.
- Industry experience is an asset.
- Previous retail experience is appreciated but not required. (We will train the right person.)
Physical Demands and Working Conditions
- Standing/walking for 8 hours.
- Ability to climb stairs repeatedly during a shift (located in a basement suite with no personnel elevator).
- Lifting and/or carrying merchandise items and fixtures, as required, regularly, frequently, and unassisted; Ability to lift up to 40 lbs.
Employment Perks
- Rad Employee discounts.
- Performance bonus.
- A supportive and positive team environment.
- A culture that promotes a healthy, fulfilling work/life balance.
- Office perks (complimentary coffee/tea & snacks in the break room).
- Flexible leave and holiday arrangements. [After probationary period.]
- Informal dress code.
- All-inclusive workplace parties (around 4 per year).
- Recognition, gifts, and rewards.
- Benefits Package (Health, Drug, Dental, Eye care) [FT permanent employees].
- Pension Plan [FT permanent employees].
Does this sound like you?
NOTE: The applicant must have a Google account to upload a cover letter and resume, which is mandatory for the application process.
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
